First Impressions: What We Expected

At first glance, Kreloses looked like just another clinic system, clean website, a few stock icons, the usual promises about efficiency and simplicity. We've seen plenty of platforms like this. We assumed Kreloses was the same.

Truthfully, we didn’t expect much.

No flashy animations. No loud claims. Just a minimalist site, some testimonials, and a software demo link.

But then we started looking deeper.

What We Found

What surprised us wasn’t the design, it was the evidence of quiet momentum.

Month after month, new clients were being onboarded. Not just small clinics either, but university hospitals, real multi-branch practices, and even teams involved in training the next generation of vets.

Every testimonial on their website? Turns out they’re all pulled from real Google reviews, over 180 of them, live and verifiable.

And while other systems talk about how they can be used for vets, Kreloses seems to have started there from day one. We found multiple articles showing partnerships with institutions like UPM, HPVUMK, and UPM Bintulu, where the platform is actually used in classrooms and hospitals.

And beyond that? There’s a pattern of consistency.

They don’t advertise major outages. They don’t seem to chase trends. But clients keep using them, and the software keeps evolving behind the scenes, with hundreds of new features added over the years.

Not Just for Show: What Kreloses Actually Offers

We’ve seen a lot of software companies list features just to tick boxes, EMR, invoicing, reminders, etc. But in the case of Kreloses, most of what’s listed seems to actually show up in clinics.

The system runs entirely in the browser, which makes it easy to access across desktops, iPads, or even phones. The whole experience feels purpose-built, especially for veterinary clinics that juggle walk-ins, inpatients, and even house calls.

Here’s a breakdown of what stood out from their website and reviews:

Pet & Patient Records That Make Sense

• One place for owners and all their pets, easy access to records, vaccines, and notes

• Transfer pets to new owners without losing history

• Templates for common treatments (like Parvo or orthopedic cases)

• Vaccine + appointment reminders via WhatsApp

Scheduling That Works for Vets

• Track both outpatients and inpatients in real-time

• Calendar for staff, cages, and rooms

• Online booking link for your clinic site

• Zoetis integration for lab results

All Client Chats in One Place

• Built-in inbox for all communication

• Chat with clients in real time via Sweetpew

• Pre-set message templates for reminders

Easy Billing & Stock Tracking

• Invoices, quotes, deposit, refunds, and credits all-in-one

• E-Invoicing ready for Malaysia’s MyInvois rollout

• Track products, stock, and controlled drugs

Staff Tools Built for Clinics

• Role-based access for front desk and vets

• Track leave and commissions

• Multi-branch support with built-in reporting
  

There’s a lot more, but the above are the key highlights for a typical vet clinic. Another important point to note is that many of their reviews specifically mention Kreloses’ support, something that may seem simple, but makes a huge difference when you really need it.

Things We Didn’t See

As far as we could tell, there are still some areas that could be clarified or expanded.

• No 30-day free trial
  You’ll need to request a demo, there’s no try-it-yourself portal on the site.

• No mobile app
  The browser-based UI works well on mobile, but there’s no native app listed for iOS or Android.

• No offline mode
  Like most modern SaaS platforms, it’s entirely cloud-based, so an internet connection is essential.
  

That said, none of these seem like deal-breakers, just things you’d want to ask about during onboarding.

Who This Is Really For?

Kreloses is designed for veterinary clinics in Malaysia that want a stable, modern, and scalable system to run their daily operations.

It’s especially well-suited for:

• Clinics with multi-step workflows: outpatient, inpatient, surgery, boarding

• Teams that need real-time coordination across staff, departments, or locations

• Groups managing more than one branch, even across different legal entities

• Clinics looking for a platform that reflects how vets work, not how human clinics or pet salons operate

It’s probably overkill for solo vets who will not be able to fully utilize the entire systm, or those looking for a barebones POS system with limited tracking.

Final Thoughts: Honestly, We Didn’t Expect This Much

We started this review thinking Kreloses would be another niche player in a sea of generic platforms. But the deeper we looked, from the real-world testimonials to the university-level deployments, the more it became clear:

This is a system built by people who understand clinics, not just software.

It doesn’t try to dazzle you with gimmicks. Instead, it handles the messy, operational reality of vet clinics: stock tracking, patient queues, reminders, double bookings, HR permissions, audit trails, and real-world client conversations.

And while no system is perfect, Kreloses shows up where it matters.

Honestly? Kreloses looks like the strongest contender in Malaysia’s veterinary software space right now.